Terms and Conditions
DEFINITION OF TERMS
Strixartgloves - is the commercial name of SC Lilithdesign Fashion SRL-D, the company that operates the website www.strixartgloves.com, with its registered office in Târgu Mureș, Aleea Cornișa str., no. 28, registered at the Trade Register with no. J26/1510/2018, unique fiscal registration code 39997130.
Seller - SC Lilithdesign Fashion SRL-D under the name Strixartgloves.
Buyer/Client - natural or legal person who places an order.
User - any natural or legal person who, by completing the account creation process, has agreed to the Terms and Conditions of this website.
Site - the www.strixartgloves.com domain as well as its subdomains.
Order - an electronic document through which the buyer transmits to the seller, through the StrixartGloves website, his desire to purchase goods and services.
Contract - represents the remote contract concluded between the seller and the buyer, without the simultaneous physical presence of the seller or the buyer.
Document - these Terms and Conditions.
1.1 By registering an online order, the Buyer agrees to the form of communication (telephone and email), through which the Seller conducts its commercial operations.
1.2 The notification received by the Buyer, after placing an order, has an informative role and does not represent the acceptance of the order and the conclusion of the contract. Notification is made by phone or email. For justified reasons, the Seller reserves the right to change the quantity of goods and/or services, and will notify the Buyer by email or by phone. In the case of an online payment, the Seller will return the amount of money paid to the Buyer.
1.3 The contract is considered concluded between the Seller and the Buyer, when the Buyer receives an SMS/email that his order has been shipped.
1.4 Access to place an order is allowed to any Customer/Buyer. For justified reasons, StrixartGloves reserves the right to restrict a Buyer's access to certain payment methods, in the event that, through his actions or activity, he/she may harm StrixartGloves in any way.
DELIVERY AND PAYMENT
2.1 After confirming the order, the Customer/Buyer agrees to pay the counter value of the products in the cash-on-delivery system (if he has chosen this method), plus the transport of 20 lei (if applicable).
RIGHT OF RETURN
3.1 The legislation provides "the consumer has the right to unilaterally terminate the distance contract, within 14 working days, without penalties and without citing any reason. The only costs that may fall to the consumer are the direct costs of returning the products".
3.2 Buyer/Customer bears return shipping fee. The Client/Buyer agrees that the refund will be made only by bank transfer, to the iban account mentioned by the Client/Buyer. The money will be returned in a maximum of 14 working days, from the receipt of the parcel by the Seller.
3.3 The buyer/customer undertakes to pack the product/products accordingly, so that they are not damaged during transport.
3.4 The buyer/customer must notify by phone or email that they wish to return within 14 days of receiving the package. The return condition is for the product to be in the same condition in which it was delivered: in the original packaging with all accessories and labels, without signs of wear/wear or smell of perfume/detergent. Seller reserves the right to refuse returns that do not comply with these conditions.
OPERATION OF THE STRIXARTGLOVES:COM WEBSITE
4.1 The administrator of the StrixartGloves site reserves the right to change the content of this agreement at any time, without prior notice to the people who use it. Buyers/Clients will have permanent access to the terms and conditions of use of the services, to be able to consult them at any time.
4.2 In order to access and use certain sections of the website, it may be necessary to create a personal account. The Client/Buyer hereby declares that he assumes full responsibility for all and any of the activities carried out through the account he opens on the website. In the event that account security is compromised, the Customer/Buyer must immediately notify the site administrator. The seller is not responsible for damages caused to you or caused to third parties of any kind by unauthorized use of the account.
4.3 By using the Strixartgloves.com website, the Customer/Buyer agrees that Romanian laws will govern the Terms and Conditions of Use and any dispute of any kind that may arise between the Seller and the Customer/Buyer. In the event of any conflicts, an amicable solution will be tried first, and if an amicable solution is not possible, the conflict will be resolved in court, at the headquarters of SC Lilithdesign Fashion SRL-D (Târgu Mureș), in accordance with Romanian laws in force.
4.4 The seller reserves the right to modify the structure and interface of any page or sub-page of the www.strixartgloves.com site at any time and at any chosen time interval, having the right to temporarily or permanently interrupt, partially or totally, the services provided available to the public through this website without any prior individual or general notice.
4.5 The seller does not assume responsibility for any technical editing mistakes.
INTELLECTUAL PROPERTY RIGHT
5.1 The content of this website, including but not limited to logos, static and dynamic images, stylistic representations, commercial symbols, text and/or multimedia content, are the exclusive property of Strixartgloves, to which all rights are reserved.
5.2 The Customer/Buyer is not permitted to copy, publish, transfer to parties, distribute, modify and/or alter, use any Content of this site.
PERSONAL DATA PROCESSING
6.1 All the data that the Client/Buyer provides is processed only for the purpose of providing optimal conditions for the services associated with the Strixartgloves website.